Terms and Conditions

Please note that by using the D'Argenta online platform, you agree to abide by the following terms and conditions.

​

GENERAL INFORMATION
This website is operated by D'Argenta. Throughout the site, the terms "we", "us" and "our" refer to D'Argenta. D'Argenta offers this website, including all information, tools and services available to you, the user, from this site, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you are participating in our "Service" and agreeing to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and conditions and policies. referenced in this document and/or available by hyperlink. These Terms of Service apply to all users of the Site, including, but not limited to, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including, without limitation, copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission. . .
Headings used in this agreement are included for convenience only and will not limit or affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the content of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service that we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary.

For more details, please see our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we do not monitor or have control or input.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without warranties, representations or conditions of any kind and without any endorsement. We will have no liability arising from or related to your use of optional third party tools.
Any use you make of optional tools offered through the site is at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party providers.
We may also, in the future, offer new services and/or features through the Website (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.

SECTION 8 - THIRD PARTY LINKS
Certain content, products and services available through our Service may include materials from third parties.
Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and shall not have any liability or responsibility for third party materials or websites, or for any other third party materials, products or services.
We are not responsible for any damages related to the purchase or use of goods, services, resources, content or any other transaction made in connection with third party websites. Please review the third party's policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions related to third party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail in another way. (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and use in any medium any comments that you submit to us. We are and will be under no obligation (1) to maintain the confidentiality of Comments; (2) pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or in violation of the intellectual property of any part or these Terms of Service. .
You agree that your comments will not violate any third party right, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, nor will they contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order). .
We undertake no obligation to update, change or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No update or specified refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been changed or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) soliciting others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) infringe or violate our intellectual property rights or the intellectual property rights of third parties; (e) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submit false or misleading information; (g) upload or transmit viruses or any other malicious code that will or may be used in any way that affects the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) send spam, phishing, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not warrant, represent, or guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that, from time to time, we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use or inability to use the Service is at your sole risk. The Service and all products and services provided to you through the Service are provided (except where expressly stated by us) 'as is' and 'as available' for your use, without any representation, warranty or condition of any kind. , whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall D'Argenta, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive damages , special. , or consequential damages of any kind, including, without limitation, lost profits, lost profits, lost savings, lost data, replacement costs, or any similar damages, whether in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any of the services or products purchased using the service, or for any other claim related in any way to your use of the service or any product, including, without limitation, any errors or omissions in any content , or any loss or damage of any kind incurred as a result of the use of the service or any content (or products) published, transmitted or made available through the service, even if advised of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless D'Argenta and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, vendors, interns and employees, harmless from any claim or demand. including reasonable attorneys' fees, made by any third party due to or as a result of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is found to be illegal, void, or unenforceable, that provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms. Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our site.
If, in our sole discretion, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due. up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals. , whether oral or written, between you and us (including, without limitation, prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting group.

SECTION 18 - APPLICABLE LAW
These Terms of Service and any separate agreement by which we provide Services to you will be governed by and construed in accordance with the laws of Mexico.

SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to contact@dargenta.com.

​

​​

- INTELLECTUAL PROPERTY

All the content of https://www.dargenta.com is the intellectual property of the Company. You must consider that the content is protected. You may not make copies, extracts, modifications or additions to the content offered by this site, or profitably exploit or misuse the content in any way. If you want to use digital graphic and photographic content, you must obtain prior permission from us and any other competent entity for your own interest. Write your requests to sales@dargenta.com.

​

- THE AVAILABILITY OF THE PRODUCT

Please note that not all items on https://www.dargenta.com will be available for immediate delivery. We reserve the right to make changes in the price of the product without prior notice, all purchase orders must be previously confirmed with a percentage (100%) of the total price agreed for the closing of the purchase and effective delivery.

​

- PRICES

Prices are in US dollars. We reserve the right, without notice, to replace a product or change product specifications and prices. Prices always refer to one unit.

​

- SHIPPING POLICIES

We offer free shipping worldwide under the following conditions: Free shipping applies to the US and Canada over $500 USD and the rest of the world gets free shipping over $1,000.

​

Thank you for visiting and shopping at D'Argenta. These are the terms and conditions that constitute our Shipping Policy.

- NATIONAL SHIPPING POLICY

Shipping Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will contact you by email or phone.

Occasionally delivery delays may occur.

- SHIPPING CONFIRMATION AND ORDER TRACKING

​

You will receive a shipping confirmation email once your order has shipped with your tracking number(s). The tracking number will be active within 24 hours.

​

- CUSTOMS, DUTIES AND TAXES

​

D'Argenta is not responsible for customs and taxes that apply to your order. All fees imposed during or after shipment are the responsibility of the customer (fees, taxes, etc.).

​

- DAMAGE

​

D'Argenta is not responsible for products damaged or lost during shipping. If you received your order damaged, please contact the shipping company to file a claim.

Save all packaging materials and damaged products before filing a claim.

If you live in a conflict country, please contact us before ordering.

​

​

RETURNS

Our return policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a partial refund or exchange.

To be eligible for a return, your item must be undamaged. It must also be in the original packaging and shipped correctly to avoid damage during transit. If damaged prior to arrival at the factory, no refund will be issued.

The customer has to pay for any return shipping and incur costs such as taxes.

Additional non-returnable items:
- Gift cards

- Other

To complete your return, we need a receipt or proof of purchase.

There are certain situations where only partial refunds are given (if applicable)
- Obvious signs of use or partial damage.
- Any item that is not in its original condition, is damaged or has missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.

- REFUNDS (if applicable)

If you change your mind about a purchase, D'Argenta will offer a gift card, trade, store credit, or a partial refund at our discretion, of the amount of the item(s) at the time of such purchase, discounts not included.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your partial refund.

If approved, your gift card, exchange, or partial refund will be processed at our sole discretion.

- LATE OR MISSING REFUNDS (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often a processing time before a refund is posted.
If you've done all of this and still haven't received your refund, please contact us at sales@dargenta.com.

- ITEMS FOR SALE (if applicable)
Only regular priced items can be refunded; Unfortunately, sale items cannot be refunded.

- EXCHANGES (if applicable)
We only replace items if they are faulty from creation, which is rare as we have high quality standards in place before anything is shipped. If you need to exchange it for the same item due to a manufacturing error, please email us at sales@dargenta.com. We will evaluate the situation and if we deem it appropriate we will send your article to: Darisa SA de CV, Pirámide 3. Col. Industrial. Naucalpan de Juarez., 53370 Mexico MEX, Mexico. The customer pays the extra shipping in case of exchange for a different piece.

- SHIPPING
To return your product, you must mail it to: Darisa SA de CV, Pirámide 3. Col. Industrial. Naucalpan de Juarez., 53370 Mexico MEX, Mexico

You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it takes for the exchanged product to reach you may vary.

If you ship an item to us, you should consider using a trackable shipping service or purchasing shipping insurance and sharing it with us. We do not guarantee that we will receive your returned item.

​

Legal Address: Tezozomoc 126, Oil Expansion, Aztcapotzalco, 02720 Mexico City